Previous incidents
June 2024
Jun 17, 2024
1 incident
Knowledge cluster capacity reached
Degraded
Resolved Jun 17, 2024 at 10:55am UTC
The migration is now complete, the knowledge system has returned to full health and users should no longer see any delays in responses.
1 previous update
May 2024
No incidents reported
April 2024
Apr 02, 2024
1 incident
Primary API Servers Experiencing High Latency
Degraded
Resolved Apr 2, 2024 at 2:32am UTC
Hosting Provider has resolved their issue and our latency has returned to normal
1 previous update
Apr 01, 2024
1 incident
API High latency
Degraded
Resolved Apr 1, 2024 at 1:31pm UTC
The underlying issue was due to resource re-allocation, with the service switching servers mid-request. Issue is now resolved and latency should retain to normal.
1 previous update